Professional Tree Care Excellence

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Privacy Policy

Effective Date: January 1, 2024

Information We Collect

We collect personal information that you provide to us, such as name, phone number, email address, and service requests. We also collect information automatically when you use our website, including IP addresses, browser type, and usage patterns.

How We Use Your Information

We use your information to provide tree care services, respond to inquiries, send service updates, improve our website, and comply with legal obligations.

Information Sharing

We do not sell, trade, or rent your personal information to third parties. We may share information with service providers who assist in our operations, law enforcement when required by law, or in connection with a business transfer.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

Contact Us

If you have questions about this Privacy Policy, please contact us at [email protected] or (503) 555-7824.

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Terms of Service

Effective Date: January 1, 2024

Service Agreement

By using our services, you agree to these terms. Absolute Arboretum provides professional tree care services including removal, pruning, stump grinding, and emergency services.

Service Terms

All services are subject to written estimates and contracts. Pricing may vary based on site conditions, equipment access, and project complexity. Emergency services are available 24/7 at premium rates.

Payment Terms

Payment is due upon completion of services unless other arrangements are made in writing. We accept cash, check, and major credit cards. Late payments may incur additional fees.

Liability and Insurance

We maintain comprehensive liability and workers' compensation insurance. Our liability is limited to the cost of services provided. Property damage caused by hidden defects or natural causes is not covered.

Cancellation Policy

Services may be cancelled with 24-hour notice. Emergency services cannot be cancelled once technicians are dispatched.

Contact Information

Questions about these terms should be directed to [email protected] or (503) 555-7824.

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DMCA Policy

Effective Date: January 1, 2024

Copyright Infringement Notification

Absolute Arboretum respects intellectual property rights. If you believe content on our website infringes your copyright, please provide written notice including:

• Identification of the copyrighted work claimed to be infringed
• Location of the allegedly infringing material on our website
• Your contact information including address, phone number, and email
• A statement of good faith belief that use is not authorized
• A statement of accuracy and authority to act on behalf of the copyright owner
• Physical or electronic signature of the authorized person

Counter-Notification Process

If you believe content was removed in error, you may submit a counter-notification with similar requirements and a statement consenting to jurisdiction of federal district court.

Repeat Infringer Policy

We will terminate access for users who repeatedly infringe copyrights of others.

DMCA Agent Contact

Send DMCA notices to: [email protected]
Subject: DMCA Copyright Infringement Notice

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GDPR Compliance Statement

Effective Date: January 1, 2024

Your Rights Under GDPR

If you are a resident of the European Union, you have the following rights regarding your personal data:

• Right of Access: Request copies of your personal data
• Right of Rectification: Correct inaccurate personal data
• Right of Erasure: Request deletion of your personal data
• Right of Restriction: Limit processing of your personal data
• Right of Data Portability: Transfer your data to another service
• Right to Object: Object to processing of your personal data

Lawful Basis for Processing

We process personal data based on:

• Consent for marketing communications
• Contract performance for service delivery
• Legitimate interests for business operations
• Legal compliance for record keeping

Data Protection Officer

For GDPR-related inquiries, contact our Data Protection Officer at [email protected] with subject line "GDPR Request".

Data Retention

We retain personal data for as long as necessary to fulfill stated purposes, typically 3-7 years for business records and service history.

International Transfers

Data may be transferred to the United States where our servers are located. We ensure appropriate safeguards are in place for such transfers.